Dramatizes techniques for office workers in meeting and working with persons outside the company, face to face and over the phone. Stresses courtesy. Secretary discovering how to make her job more enjoyable. Produced by Hal Kopel. In collaboration with Hamden L. Forkner, Ph.D., Teachers College, Columbia University.

Higher quality versions of this film can also be licensed for stock footage. Contact footage@avgeeks.com for more information. Buy this film on DVD.

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